Providing first-line IT support to colleagues Setting up and maintaining computers, laptops and other IT equipment Supporting users with hardware and software issues Installing and configuring software and applications Assisting with user accounts, passwords and access permissions Troubleshooting technical problems and escalating issues where required Supporting the maintenance of IT systems and equipment Helping to keep IT records and documentation up to date Supporting cyber security and data protection procedures Learning about networks, operating systems and cloud-based technologies
We are looking for a motivated and enthusiastic ICT Apprentice to join our team in Preston. This is an excellent opportunity for someone looking to start a career in IT while gaining practical experience and working towards a recognised Level 3 qualification.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.
Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.
Has a genuine interest in IT and technology Enjoys problem-solving and finding solutions Is confident using computers and common software Has good attention to detail Has strong communication and customer service skills Is organised and able to manage tasks effectively Is keen to learn new technologies and develop their technical skills