As part of our Recruitment & ESR Team, you'll learn how to provide administrative support that helps keep essential people processes running smoothly across the Trust. Throughout your apprenticeship you'll receive support, training and practical experience whilst developing valuable skills in recruitment, workforce systems, customer service and administration.
A typical day may include: Supporting recruitment campaigns and helping candidates through different stages of the recruitment process, promoting Gateshead Health as a great place to work. Assisting with the preparation of employment documents and onboarding information for new starters. Learning how to accurately update and maintain employee records using workforce systems, developing valuable skills in workforce administration and data management.
Developing customer service and communication skills through responding to telephone and email enquiries from staff, managers and applicants. Helping staff access workforce systems and services whilst building your knowledge of NHS processes. Handling confidential and sensitive information professionally and appropriately. Assisting with routine reports, data quality checks and other administrative activities that support the wider team.
This is an exciting opportunity to begin a career in recruitment, workforce systems and business admin. From supporting recruitment campaigns and welcoming new colleagues to the Trust, to maintaining employee records you'll gain experience across a wide range of People & OD activities.
You will undertake a Level 2 Customer Service Practitioner apprenticeship which will be delivered on-site, one day per week.
You will be supported to apply for full time Band 3 Recruitment and ESR Assistant positions on successful completion of this apprenticeship.
Based in the North East of England #GatesheadHealth provides a range of hospital and community services from our leading facilities. Our primary focus is on providing excellent health services to our local community.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.