Reception/Administrative Apprentice

We are looking for someone to support the Reception Team as well as the existing Administrative team. Day-to-day duties will include: Answering calls to patients and signposting to appropriate clinician. Processing clinical documentation received by post and electronically. Processing Prescription requests. Summarising patient records to make sure the information is accurate and tidy, including scanning notes to patient records. Maintaining high levels of infection control procedures.

Taking responsibility of your own workload and time management. Monitoring/processing Surgery Emails. Communication with Admin and Clinical teams.

We are a Doctors Surgery with a General Medical Services Contract in a rural location in the beautiful town of Clare. We have a list size of approximately 5,700 patients. The team are looking to recruit for a Reception/Administrative Apprentice.

The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.

We have had apprentices in the past who have been offered permanent contracts upon completion of their course.

We are a Doctors Surgery with a General Medical Services Contract. We have a list size of approximate 5,700 patients. We are in a rural location in the beautiful town of Clare. We are a small practice, but have a lovely family feel about it. We have a fantastic team of Administrators who are very welcoming and supportive of new staff. The clinical team are also very supportive and approachable.

Due to the rural location, ideally the candidate will be able to drive, however this is not essential as there are limited bus links into Clare.